FAQs

Here you will find the answers to some of the most frequently questions asked at StolenAttic, can't find the answer you are looking for? No problem!

Use the Contact us form to get in touch and we will be happy to answer your queries.

FAQs:

Can I visit you? / View before I buy?

Unfortunately not, we are an online only business and all of the stock you see here on our site is kept in secure vaults without access to the public, we are happy to answer any questions you may have and we offer a comprehensive returns policy so you can rest assured when buying with us.

 

Do you offer credit?

We do not offer any type of credit or loan facilities, however we are happy to accept layaway and have a range of convenient plans to suit your needs, if you are interested in layaway please get in touch to discuss your requirements?

 

Do you accept returns?

We sure do! We hope you will always be 100% happy with your purchase from us but if that is not the case then please get in touch, you can find our full returns policy here

 

Do you sell on consignment / Can you sell my things?

This is not something we offer here at StolenAttic, we are unable to sell on behalf of other individuals or organisations.

 

Are all items in a used condition?

Yes, all the items for sale on our site have been loved and cherished before reaching us, everything here will have been used before, we endeavour to provide you with the best description possible and photographs of any known defects, if you have any questions though please don't hesitate to contact us.

 

Can you gift wrap my item?

Of course! many customers choose to have their items gift wrapped and sent directly to the gift recipient for that special occasion, get in touch with us prior to purchase to discuss your requirements.

 

When will I receive my item? Do you ship worldwide?

Shipping times can vary vastly depending on what part of the world you would like your item shipping to, we offer free worldwide shipping on all of our items so there are no extra fees for shipping, for a detailed estimate it is best to contact us prior to purchase so we can offer you a tailored estimate, you can find lots more information on shipping here.